Travel reviews for Zara Beach Resort
Date of stay: Jan 06, 2012
Accommodation and facilities:
Could be a great hotel but the hotel has been done a little on the cheap side and it shows. Lovely place but would want to see some improvements or lower rates before heading back.
Reservation service:
Date: Jan 09, 2012
written by: Kirsten
Date of stay: Dec 14, 2011
Accommodation and facilities:
This is our second stay at Zara. We love it and will return. It s close enough to the action but a great retreat. They staff are wonderful and will do anything to make your stay a great one.
Reservation service:
Given we had stayed at Zara before, we felt we were kept at at arms length from Zara. Given we were travelling with teenage children, I felt that my special requests were not treated by the booking agent in the same way Zara would have handled it.
Date: Dec 19, 2011
written by: Wayne Dunne
Date of stay: Oct 05, 2011
Accommodation and facilities:
It s a very good place to relax and spend my vacation.
I will book it if I go Samui again.
Reservation service:
Very good and professional.
Date: Oct 11, 2011
written by: Lo Shih Yueh
Date of stay: Sep 11, 2011
Accommodation and facilities:
There is a great deal Of construction going on at the resort at the moment which is very noisy. The construction site is viewable from most villas. It is not a very pretty site and definitely wasn t expecting it when we arrived which sort of ruined our relaxed moods. Not very much privacy, I opened the window to our pool when I woke up to find one of the workers on our balcony staring back at me. No restaurant because of the construction. Rooms were nice, though not all windows had curtains and you could see directly into the next villa, even from the bathroom. Friendly service though.
Reservation service:
Date: Sep 22, 2011
written by: Stevie Lillepruun
Date of stay: Sep 09, 2011
Accommodation and facilities:
酒店的服务很热情,但有些小细节也有不注意的情况发生,比如打扫后毛巾漏放,泳池的水过滤系统没开之类。地理位置还比较方便,去沙滩也很近,但沙滩质量一般,往南走点稍微会好些。房间性价比很高,服务人员都很好,还有一只叫BEN的狗狗,我爱这里。
Reservation service:
很好很顺利的完成了booking
Date: Sep 13, 2011
written by: WANG LINGYI
Date of stay: Jun 01, 2011
Accommodation and facilities:
We had the most terrifying experience at Zara. I am pregnant and can you imagine the horror, when the door connecting to the lounge area in the villa- almost fell on me. The door was slightly bigger than the frame and one day when I tried to open the door, the door came out of the hinges. If it were not for my husband, the heavy door would have come down on me!
To add to this traumatic experience, the hotel decided to charge us for damage of property! We have never had an experience like this and would suggest travelers to be wary of such things.
Reservation service:
Good
Date: Jun 05, 2011
written by: varun suri
Date of stay: Apr 10, 2010
Accommodation and facilities:
In general the place is OK regarding price/service however something should improve like:
-Bad smell coming from a river crossing the resort.
- Management stile sometimes not so fair aptitude.
As an actual strenth staff there was so friendly
Reservation service:
OK
Date: Apr 15, 2010
written by: Pedro Fernandez Rodriguez
Date of stay: Mar 23, 2010
Accommodation and facilities:
Everything was wonderful except we didnt enjoy the breakfast much. The food was limited..
Reservation service:
Date: Mar 25, 2010
written by: Rosanna Damiano
Date of stay: Jan 03, 2010
Accommodation and facilities:
I have to say we enjoyed the hotel very much,prime central location in Lamai directly on the beach,infinity pool is so nice,service was very prompt & personal the staff was so helpfull & nice - a negative point was breakfast ! - as its still soft openinig the breakfast was served by a third party which - so book without Breakfast and walk around there r plenty of nice places serving goo breakfast down the road ;))
i assume also something is wrong in he construction of the place as there s no phone in rooms,and some lizards can be in u villa unnoticed ;))
One thing you should try is the Caffe Latte on the pool bar - we naed it (NOI - LATTE) after the sweetest bar tender we met NOI,you also should enjoy the local massage place Golden Hands u should ask for Yo,Wa & Kat and enjoy Thai & Oil massage on the beach with ur fav music
Overall we both liked the place and we woul recommend it !
Reservation service:
Immediate & prompt
Date: Jan 12, 2010
written by: Hazem Marzouk
Hotel pictures and facilities